Request a room away from the main street to ensure a quieter stay, especially if you're sensitive to noise.

The good outweighs the bad (barely)

The hotel is a gem! The beautifully restored building combined with attentive staff made my stay delightful. The luxurious spa treatments were divine, and the location allowed for easy exploration of the charming walled city!

While many aspects were pleasing, the restaurant's dinner service felt more akin to a bustling cafeteria than a refined dining experience. Less cohesion in dinner presentations was disappointing compared to the enchanting breakfasts!

The poolside charm is unbeatable

Waking up to the sound of soothing music from the courtyard was delightful. The charming ambiance and kind staff made our stay relaxing and enjoyable.

However, our first room had issues with noise and limited light, which forced us to switch rooms. It was inconvenient during an otherwise pleasant trip.

Beautiful ambiance and friendly staff, but the coffee at breakfast wasn’t great.

Spectacular location with friendly staff made the experience delightful. The colonial architecture throughout the space was charming and definitely photo-worthy. The food was a highlight, particularly the traditional breakfast dishes, which were both fresh and delicious. It's also worth mentioning the excellent concierge service that helped us explore local attractions with ease.

Hotel Casa San Agustin is a beautifully restored gem, utilizing the historic aqueduct as part of its stunning design. Its intimate seating areas and colonial charm create a relaxing environment, making it perfect for unwinding after exploring Cartagena.

Better accessibility pathways for seniors would be helpful.

beautifully restored monastery, stunning Spanish architecture, relaxing ambiance

The pool area is cramped, making it difficult to find comfortable lounging space!!! Plus, the lack of a fitness facility is quite disappointing, especially for a hotel of this caliber!!!

the hidden gem of cartagena with transformational massages at aurum spa!

Exceptional stay with unforgettable service.

Nice place with its lovely private pool, 24-hour reception, and really good service. The staff helped me with a late departure, which I appreciated. I'm coming back for a weekend!

my stay this time at casa san agustin was an unforgettable experience, exceeding my previous visits in cartagena. the beautifully restored property showcases charming courtyards filled with lush plants. the exceptional service, especially from paola and esteban, made every moment special, and the complimentary breakfast was a delightful start.

the pool area felt a bit too small.

The Casa San Agustin's colonial charm with beautifully decorated hallways and multiple intimate seating areas made me feel like I was in a peaceful retreat, perfect for relaxing moments. The attention to detail in every corner was simply delightful.

More accessible pathways for seniors would be helpful.

We had the most wonderful stay! The room was gorgeous and spacious, with a beautiful bathroom, but the pool area felt a bit too small for relaxation. The exceptional service we received made it memorable. Highly recommend this gem!

The Hotel Casa San Agustin is a stunning blend of history and comfort. My Junior Suite was spacious and elegantly decorated, featuring a cozy corner with an armchair perfect for relaxing. The service was exceptional, with friendly staff ready to assist with anything. I particularly loved the complimentary breakfast with fresh fruit and delicious pastries to start my day off right.

The pool area felt a bit small.

It was just a strong match for a fleeting trip in Cartagena with fantastic value for money. Katherine went above and beyond to secure last-minute restaurant reservations for us, which made our stay even better. Definitely take advantage of the staff's local knowledge for great activity suggestions.